My aunt has been a patient at the Care Center for over three years. I am a daily visitor. While we have had ups and downs during this time, I want to acknowledge something that touched me deeply over the holiday season. The recreation department decided to play Santa's "elves" and distributed small gifts to the patients, many of whom had no families to celebrate the holidays. Each present was carefully thought out to best serve the needs of the respective patient. I saw many gifts that were ideally suited for the recipient, beautifully wrapped and presented to the delight of the patients. It demonstrated genuine care for the patient from the recreation staff, who clearly know their audience. I hope that you continue to offer this kindness at the holidays. I would especially like to recognize the efforts of Cynthia and Susie from the recreation department for their continued outstanding service and thank Matty for leading such an effective team of professionals. Both Susie and Cynthia continue to go out of their way to accommodate patients' special needs. - Laura L.
Thank you for everything that you did for me and my mom you were all so helpful and receptive whenever I needed something. Please also thank the PT and OT staff - Joceila, Carol, Linda and everyone else who worked with mom. All of you made my mom's stay, and her last days in particular, easier. I know that everyone did their best to try and improve anything they could to help her and even when it was really difficult. The professional staff is extraordinary. They all have just the right temperament and personality to work with elderly and sick people. I can't thank you enough. Wishing everyone the very best in life.
- Claudette B.
We would like to send our true and heartfelt thank you for all your care and help with our mom while she was in your facility. We as a family knew that the care and love shared by all the units she was in was genuine and heartfelt. Mom enjoyed all her units and the staff always went out of their way to make mom happy and calm, treating her like their own family. We as a family wanted you to know we felt our mom was safe and cared for in your facility and we share our positivity of your facility whenever possible. Thank you again for the wonderful care your facility gave to our mom.
- Deborah M., Jim C., Sue G.
It is with our most sincere gratitude that we write this. She was treated with the utmost respect, compassion and care at your center. Your staff made most of her days there not just bearable but pleasant, interesting and yes on some days even fun. We believe you have created a place where many, who need your services, can feel comfortable, care for and safe. Life can be unfair, challenging and often downright unkind. As hard as it was for her to give up on her independence, she knew she could no longer manage on her own. We were so fortunate to find the Hamptons Center and helped through the relocation process by Diane Diaz and Aaron Woods. They were very professional and were able to make her transfer from Massachusetts a smooth transition. We were unfamiliar with the process, however were guided each step of the way. As a former nurse, I believe I can access the care and compassion of one who resides there receives. I must say I am impressed with most of the staff I have met over time. Many go above and beyond their job description and we are so grateful for the care they provided. I unfortunately do not know the names of everyone; however, I would like to mention some of the staff that she loved and felt so comfortable with. Mary Ellen Schaefer listened and acted on what she felt was best for her even when she decided to go on Comfort are. Kerry Moschetto was always sweet, concerned and always approachable. Priscilla Karpin followed all of her wishes and helped her thought the process of dying. Pam West and Racquel Cart-Nelson are gifts to all of the folks they serve. They treated all their patients with respect and dignity and offer love and support as well. They are always cheerful and gracious and when their job becomes too difficult for them to continue, I hope they teach those who will come after them. They truly deserve distinction. Your recreation department is outstanding. Matty Hanse is amazing and a gift to your patients. He gave everyone an opportunity to continue to enjoy pleasures rarely seen at other facilities. He offered trips to Duck’s stadium, shopping excursions, dinners out, wine and cheese socials and even ha book signing event for her. When she could no longer participate in outside adventures, Matty placed a bird feeder outside her window and often came to read to her as well. Susan Martin is another gift to these folks at your center. If she is not already, I believe she should be called an Art Therapist because that is what she offers all who come to her little art sanctuary. She understands the need for everyone to create something lovely, especially when their lives offer so little that is lovely. She is forever cheerful and incredibly capable. Somehow, she always found the means, despite the challenges of wheelchairs in a limited space and varying disabilities and shortcomings, to have a place and a project for all who entered her art room. We are so grateful to you and your staff for all that you did for her and continue to do for all those in your care. You made a challenging life bearable, thank you.
- Vin and Connie M.
My sister and I called about an hour before arriving and told the staff we had flown up from Florida to see our uncle. The staff had him ready for us to visit within less than an hour and our uncle looked great! We are very grateful to all the staff who made our visit with him possible.
- Chip H.
This place is a life saver for my nephew.The staff is wonderful n caring.He is always clean n kept involved in activities.He has been there for over 7 yrs.n they do everything to help him.I don"t have any complaints about his care. I am his aunt Frances n it took me a long time to find a place that is this caring.I have to thank the MS social worker who helped me.
- Robert V.
This is the best Rehab facility on the East End of Long Island. They have a new state of the art Dialysis Center. It is also a nursing home. Residents are treated with such dignity. I have several pals who entrusted their family members to The Hamptons Center.